Delivery charges vary a lot depending on the type of goods. Distance, Size, Weight, Item value are important factors to estimate delivery charges. Some products are delivered for free, while some are charged. Our usual minimum delivery fee is between R50 & R300. Remember, it is very important to message our agents before you place an order, so that you can get the exact delivery cost of the goods you want to purchase.

We accept safe card payments through various credible payment gateways / channels. You are also welcome to request a bank account if you need to make a cash deposit or electronic transfer.

3-5 Days within Gauteng & 5-10 Days outside of Gauteng. Items that are manufactured from scratch usually take 10-30days, or even more days as this will depend on the item type & quantities.

We live up to all GDPR and POPIA regulations. Your safety is assured when you shop from us. Our payment channels are used by the biggest companies in South Africa because they follow the highest security measures.

All data is encrypted end-to-end as it is critical to keep your data safe and secure. The systems of our payment channels are built using the latest technology and comply with the highest international safety and security standards.

Contact our agents first before ordering anything. This will help you make an informed decision on what you are about to buy, on what to expect on the deliveries, and will make the whole process smooth.

After you order, you will receive an email confirming your order. You will be notified if there are any delivery delays. Expect to get an email notifying you of your delivery – one day before & on the day of the delivery.

An invoice will be sent to your email after you have placed your order. 

Yes, you can.

Please read from line 9.1 on this page ZwaaP Terms and Conditions – Zwaap Online for full details.